Panda Fail


Panda Fail

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Quite a few years ago I used Panda Security for a year.  When the time came to renew I foolishly paid for a three-year subscription.  After about six months, the program began opening spam-type windows, slowing down my computer, and generally behaving badly.  With great effort I uninstalled the program.  And, after about a year of trying, I finally got rid of the spyware that continued to spam me as well as removing my e-mail address from their list.  My best guess is that all this happened about five years back.  I thought I had gotten past Panda fail.  Apparently I was wrong.

Until today when this arrived in my e-mail →

If there is a technology company with worse customer relations management, I don’t know who it is.

 

 


About Tony Lima

Tony Lima has been working with technology, economic modeling, forecasting, and market research for 40 years. His background makes him uniquely qualified to navigate this varied landscape. Begin with his education: B.S. in chemical engineering from M.I.T. , M.B.A. from Harvard, Ph.D. in economics from Stanford. His day job was professor of economics at California State University, East Bay. He retired in 2016 to devote his time to consulting and writing. But he has found time to: write (eight books and over 100 articles ranging from wine economics to detailed analyses of meta-language code generators) consult with companies ranging from Microsoft to CEDEX keep his expertise up-to-date, constantly reading and sorting through the avalanche of information available daily maintain three blogs: Wine Research, Wine Economics, and Economic Policy Local policy analysis: Los Altos Politico.com

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