AOL Idiots Implement IP Reputation Screening, But Badly
The AOL idiots have apparently implemented IP reputation screening, but very badly. Friday, March 2 e-mail from one of my accounts (on att.net) to AOL recipients began to bounce. There was a strange message with the bounce notice:
SMTP error from remote mail server after initial connection:
host mailin-04.mx.aol.com [18.104.22.168]: 554 5.7.1 :
Sucker that I am I clicked the link. After a few minutes I figured out that RLY:B2 was an error code with this translation:
- This error message indicates that a hard block has been placed against your IP address due to poor IP reputation. Resolution will require opening a support request once the IP reputation can be improved.
Wow! AOL thinks I’m a spammer! So I decided to fill out the support request:
Take a good long look at that. I won’t bother to post their manual telnet test page (but it’s linked).
I decided to play and filled out the form. Not once, but twice. I have a bunch of e-mail accounts and apparently AOL is gradually declaring each of them a spam account. They are helped by the fact that we have a fixed IP address in our home office.
AOL seems to believe they still have some monopoly power. Please help me prove they’re wrong. If you have an AOL e-mail account, switch to gmail, hotmail, Yahoo! mail, or anything else. Encourage your friends to do the same. I’ve already done this for my regular AOL correspondents.